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Home and Community Support

Providing everything from a little help to specialised care, our flexible Home and Community Support services cover home nursing, home assistance and allied health.

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Support at Home

If you have been assigned a package or want to know more, we’re here to help.

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  The Australian Government announces changes to personal care contributions from 1 October 2026. Read more

At Bolton Clarke, we understand that staying in the comfort of your own home matters. Our Support at Home services are designed to help you live independently while feeling safe and supported.

With Bolton Clarke, you will have access to experienced nurses, allied health professionals, and care staff who work together to provide personalised care. Whether you need help managing health conditions, assistance with daily tasks, or support to stay active and connected, we’re here for you.

For support that feels right at home - call us today 1300 22 11 22

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Clinical Services

We can provide personal care, allied health, nutrition and nursing and specialised clinical care including dementia care, diabetes support, continence management, medication management, wound management, and stoma care. Our team of highly skilled nurses and allied health professionals can help you optimise your health, strength, and function.

Nursing Care

   
Standard
Evening
Sat
Sun
Public Holiday
Nursing (direct) 30 min $146 $180 $219 $255 $364
60 min $207 $256 $311 $362 $517
Nursing (indirect) 60 min $194 $240 $291 $340 $485
Nursing assistance 60 min $129 $158 $191 $223 $317
Nursing care consumables Market rate - e.g. $60 per pack 14 continence pads

For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Allied Health and Nutrition

    Standard Evening Sat Sun Public Holiday
Physiotherapist (direct) 30 mins $159 ¹ n/a
60 mins $245
Occupational therapist (direct) 30 mins $159 ¹ n/a
60 mins $245
Physiotherapist (indirect) 60 mins $205 n/a
Occupational therapist (indirect)
Social worker (indirect)
Podiatrist 30 mins $159 n/a
60 mins $254
Dietitian

Exercise physiologist

Social worker

Speech pathologist

Counsellor or psychotherapist		 30 mins
 $139 n/a
60 mins
 $235
Allied health therapy assistant 60 mins $161 n/a
Psychologist 30 mins $201 n/a
60 mins $264
Physiotherapist (group) 60 mins $62 n/a
Exercise physiologist (group)
Prescribed nutrition
Market rate - e.g. $5.70 per nutritional drink


¹ In clinic only
For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Telehealth and Virtual Care ¹ ²

  Standard Evening Sat Sun Public Holiday
Nursing $187 $231 $280 $326 $466
Physiotherapist (assisted) $245 n/a
Occupational therapist (assisted)
Physiotherapist (unassisted) $187 n/a


¹ Hourly rates shown.
² Telehealth may be available for nursing and allied health services in selected circumstances.

For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Personal Care

    Standard Evening Sat Sun Public Holiday
Assistance with self-care and activities of daily living 60 min $129 $158 $191 $223 $317
Assistance with the self-administration of medication 30 min $95 $116 $141 $164 $233
60 min $129 $158 $191 $223 $317
Continence management 30 min $95 $116 $141 $164 $233
60 min $129 $158 $191 $223 $317

For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Nursing Care

   
Standard
Evening
Sat
Sun
Public Holiday
Nursing (direct) 30 min $146 $180 $219 $255 $364
60 min $207 $256 $311 $362 $517
Nursing (indirect) 60 min $194 $240 $291 $340 $485
Nursing assistance 60 min $129 $158 $191 $223 $317
Nursing care consumables Market rate - e.g. $60 per pack 14 continence pads

For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Allied Health and Nutrition

    Standard Evening Sat Sun Public Holiday
Physiotherapist (direct) 30 mins $159 ¹ n/a
60 mins $245
Occupational therapist (direct) 30 mins $159 ¹ n/a
60 mins $245
Physiotherapist (indirect) 60 mins $205 n/a
Occupational therapist (indirect)
Social worker (indirect)
Podiatrist 30 mins $159 n/a
60 mins $254
Dietitian

Exercise physiologist

Social worker

Speech pathologist

Counsellor or psychotherapist		 30 mins
 $139 n/a
60 mins
 $235
Allied health therapy assistant 60 mins $161 n/a
Psychologist 30 mins $201 n/a
60 mins $264
Physiotherapist (group) 60 mins $62 n/a
Exercise physiologist (group)
Prescribed nutrition
Market rate - e.g. $5.70 per nutritional drink


¹ In clinic only
For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Telehealth and Virtual Care ¹ ²

  Standard Evening Sat Sun Public Holiday
Nursing $187 $231 $280 $326 $466
Physiotherapist (assisted) $245 n/a
Occupational therapist (assisted)
Physiotherapist (unassisted) $187 n/a


¹ Hourly rates shown.
² Telehealth may be available for nursing and allied health services in selected circumstances.

For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Personal Care

    Standard Evening Sat Sun Public Holiday
Assistance with self-care and activities of daily living 60 min $129 $158 $191 $223 $317
Assistance with the self-administration of medication 30 min $95 $116 $141 $164 $233
60 min $129 $158 $191 $223 $317
Continence management 30 min $95 $116 $141 $164 $233
60 min $129 $158 $191 $223 $317

For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Independence Services

We offer social support and community engagement, therapeutic services, respite and transport services designed to enhance your independence and optimise your well-being. We will work with you to understand what matters most, so you can stay connected with your community.

Social Support and Community Engagement ¹

  Standard Evening Sat Sun Public Holiday
Group social support $63 n/a
Individual social support $126 $154 $187 $218 $310
Accompanied activities
Assistance to maintain personal affairs
Individual social support (telehealth) $114 $122 $148 $173 $247
Cultural support Market rate - e.g. $120 per hour
Digital education and support Market rate - e.g. $112 per hour
Expenses to maintain affairs Market rate - e.g. $40 per month (mobile plan)

 

¹ Hourly rates shown
For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Therapeutic Services for Independent Living

    Standard Evening Sat Sun Public Holiday
Chiropractor 30 mins $159 n/a
60 mins $220
Acupuncturist 30 mins $159 n/a
60 mins $220
Osteopath 30 mins $159 n/a
60 mins $209
Remedial Masseuse 30 mins $153 n/a
60 mins $189


For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Respite ¹

  Standard Evening Sat Sun Public Holiday
Flexible respite $126 $154 $187 $218 $310
Centre-based respite $35 n/a
Overnight respite (active) n/a $138 $227 $265 $378

 

¹ Hourly rates shown
For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Transport ¹

  Standard Evening Sat Sun Public Holiday
Direct transport (per trip, <10km) $65 $80 $97 $113 $162
Direct transport (per trip, >10 - 20km) $101 $116 $141 $164 $234
Direct transport (per trip, >20 - 30km) $151 $173 $211 $246 $351
Direct transport (per trip, >30 - 40km) $168 $207 $251 $293 $418
Indirect transport Market rate - e.g. $40 per taxi trip

 

¹ Per trip rates shown
For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Social Support and Community Engagement ¹

  Standard Evening Sat Sun Public Holiday
Group social support $63 n/a
Individual social support $126 $154 $187 $218 $310
Accompanied activities
Assistance to maintain personal affairs
Individual social support (telehealth) $114 $122 $148 $173 $247
Cultural support Market rate - e.g. $120 per hour
Digital education and support Market rate - e.g. $112 per hour
Expenses to maintain affairs Market rate - e.g. $40 per month (mobile plan)

 

¹ Hourly rates shown
For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Therapeutic Services for Independent Living

    Standard Evening Sat Sun Public Holiday
Chiropractor 30 mins $159 n/a
60 mins $220
Acupuncturist 30 mins $159 n/a
60 mins $220
Osteopath 30 mins $159 n/a
60 mins $209
Remedial Masseuse 30 mins $153 n/a
60 mins $189


For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Respite ¹

  Standard Evening Sat Sun Public Holiday
Flexible respite $126 $154 $187 $218 $310
Centre-based respite $35 n/a
Overnight respite (active) n/a $138 $227 $265 $378

 

¹ Hourly rates shown
For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Transport ¹

  Standard Evening Sat Sun Public Holiday
Direct transport (per trip, <10km) $65 $80 $97 $113 $162
Direct transport (per trip, >10 - 20km) $101 $116 $141 $164 $234
Direct transport (per trip, >20 - 30km) $151 $173 $211 $246 $351
Direct transport (per trip, >30 - 40km) $168 $207 $251 $293 $418
Indirect transport Market rate - e.g. $40 per taxi trip

 

¹ Per trip rates shown
For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Everyday Living Services

We can make life a little easier by completing or assisting with day-to-day tasks including home cleaning, laundry and ironing, home maintenance and repairs as well as meal preparation and support.

Domestic Assistance ¹

  Standard Evening Saturday Sunday Public Holiday
General house cleaning $121 $151 $184 $215 $309
Laundry services
Shopping assistance

 

¹ Hourly rates shown
For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Home Maintenance and Repairs ¹

  Standard Evening Saturday Sunday Public Holiday
Gardening  $113 n/a
Assistance with home maintenance and repairs Market rate - e.g. $110 per hour
Expenses for home maintenance and repairs Market rate - e.g. $150 per job (materials only)

 

¹ Hourly rates shown
For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Meals ¹

  Standard Evening Saturday Sunday Public Holiday
Meal preparation $121 $151 $184 $215 $309
Meal delivery (per meal) Market rate - e.g. $9.35 per meal

 

¹ Hourly rates shown for meal preparation, per meal rates shown for meal delivery.
For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Domestic Assistance ¹

  Standard Evening Saturday Sunday Public Holiday
General house cleaning $121 $151 $184 $215 $309
Laundry services
Shopping assistance

 

¹ Hourly rates shown
For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Home Maintenance and Repairs ¹

  Standard Evening Saturday Sunday Public Holiday
Gardening  $113 n/a
Assistance with home maintenance and repairs Market rate - e.g. $110 per hour
Expenses for home maintenance and repairs Market rate - e.g. $150 per job (materials only)

 

¹ Hourly rates shown
For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Meals ¹

  Standard Evening Saturday Sunday Public Holiday
Meal preparation $121 $151 $184 $215 $309
Meal delivery (per meal) Market rate - e.g. $9.35 per meal

 

¹ Hourly rates shown for meal preparation, per meal rates shown for meal delivery.
For detailed terms and conditions, please download our pricing schedule above or refer to the frequently asked questions below.

Ready to get started with home care?

Get in touch with our team today.

1300 22 11 22 Contact us

Care Management

Under the Support at Home program, you will work with a dedicated Care Partner to create a care plan based on your needs, goals and interests. They’ll get to know what’s important to you, help you choose your services, consult with your supporter (if you wish), and update your budget as needed. They’ll check in with you regularly to make sure your care plan is meeting your needs.

Care Management ¹

  Standard
Ongoing services  $155
Restorative care $185
End of life $185

¹ Hourly rates shown 

Care Management ¹

  Standard
Ongoing services  $155
Restorative care $185
End of life $185

¹ Hourly rates shown 

Our Common Pricing

The table below includes the prices people most frequently paid for our services between July 2026 and August 2026. If a service was not used during this period, no price is shown. It is based on Support at Home service prices and sub-contractor rates. Our common pricing figures will be updated every two months.


Clinical services

Nursing care Standard Evening Saturday Sunday Public Holiday
Registered Nurse $189 $154 $187 $218 $*
Registered Nurse – Consultant $190 $230 $*
Enrolled Nurse $138 $166 $199 $229 $*
Nursing Assistant $126 $154 $187 $218 $*
Nursing Care Consumables Market price
Allied health and therapy Standard Evening Saturday Sunday Public Holiday
Allied health therapy assistant $153 $*
Counsellor or psychotherapist $230 $*
Dietitian or nutritionist $230 $*
Exercise physiologist $230 $*
Occupational therapist $235 $*
Physiotherapy $235 $*
Podiatrist $241 $*
Psychologist $251 $*
Social worker $230 $*
Speech pathologist $230 $*

 

$* - The table above displays common pricing only for services that have been provided within the last two months; if a service was not used during this period, no price is shown. 


Independence services

Personal care Standard Evening Saturday Sunday Public Holiday
Assistance with self-care and activities of daily living $126 $154 $187 $218 $*
Assistance with self-administration of medications $126 $154 $187 $218 $*
Nutrition support $*
Continence management $126 $154 $187 $218 $*
Social support and community engagement Standard Evening Saturday Sunday Public Holiday
Group social support $58 $* $35 $* $135
Individual social support $112 $139 $170 $199 $*
Cultural support $*
Accompanied activities $*
Digital education and support $*
Assistance to maintain affairs $*
Expenses to maintain personal affairs Market price
Therapeutic services for independent living Standard Evening Saturday Sunday Public Holiday
Acupuncturist $209 $*
Chiropractor $209 $*
Remedial massage $189 $*
Art therapist $*
Osteopath $199 $*
Respite Standard Evening Saturday Sunday Public Holiday
Flexible respite $112 $139 $170 $199 $*
Community and centre-based respite $35 $*
Transport Standard Evening Saturday Sunday Public Holiday
Direct transport $45 $55 $67 $78 $*
Indirect transport $40 $*

 

$* - The table above displays common pricing only for services that have been provided within the last two months; if a service was not used during this period, no price is shown. 


Everyday living services

Domestic assistance Standard Evening Saturday Sunday Public Holiday
General house cleaning $112 $139 $170 $199 $*
Laundry services $112 $139 $170 $199 $*
Shopping assistance $112 $139 $170 $199 $*
Home maintenance and repairs Standard Evening Saturday Sunday Public Holiday
Gardening $113 $*
Assistance with home maintenance and repairs $300 $*
Expenses for home maintenance and repairs Market price
Meals Standard Evening Saturday Sunday Public Holiday
Meal preparation $112 $139 $170 $199 $*
Meal delivery $9.35 $9.35 $9.05 $16.47 $*

 

$* - The table above displays common pricing only for services that have been provided within the last two months; if a service was not used during this period, no price is shown. 


Care Management

  Standard Evening Saturday Sunday Public Holiday
Care management $150 $*
Restorative care management (and end-of-life) $185

 

$* - The table above displays common pricing only for services that have been provided within the last two months; if a service was not used during this period, no price is shown. 


Clinical services

Nursing care Standard Evening Saturday Sunday Public Holiday
Registered Nurse $189 $154 $187 $218 $*
Registered Nurse – Consultant $190 $230 $*
Enrolled Nurse $138 $166 $199 $229 $*
Nursing Assistant $126 $154 $187 $218 $*
Nursing Care Consumables Market price
Allied health and therapy Standard Evening Saturday Sunday Public Holiday
Allied health therapy assistant $153 $*
Counsellor or psychotherapist $230 $*
Dietitian or nutritionist $230 $*
Exercise physiologist $230 $*
Occupational therapist $235 $*
Physiotherapy $235 $*
Podiatrist $241 $*
Psychologist $251 $*
Social worker $230 $*
Speech pathologist $230 $*

 

$* - The table above displays common pricing only for services that have been provided within the last two months; if a service was not used during this period, no price is shown. 


Independence services

Personal care Standard Evening Saturday Sunday Public Holiday
Assistance with self-care and activities of daily living $126 $154 $187 $218 $*
Assistance with self-administration of medications $126 $154 $187 $218 $*
Nutrition support $*
Continence management $126 $154 $187 $218 $*
Social support and community engagement Standard Evening Saturday Sunday Public Holiday
Group social support $58 $* $35 $* $135
Individual social support $112 $139 $170 $199 $*
Cultural support $*
Accompanied activities $*
Digital education and support $*
Assistance to maintain affairs $*
Expenses to maintain personal affairs Market price
Therapeutic services for independent living Standard Evening Saturday Sunday Public Holiday
Acupuncturist $209 $*
Chiropractor $209 $*
Remedial massage $189 $*
Art therapist $*
Osteopath $199 $*
Respite Standard Evening Saturday Sunday Public Holiday
Flexible respite $112 $139 $170 $199 $*
Community and centre-based respite $35 $*
Transport Standard Evening Saturday Sunday Public Holiday
Direct transport $45 $55 $67 $78 $*
Indirect transport $40 $*

 

$* - The table above displays common pricing only for services that have been provided within the last two months; if a service was not used during this period, no price is shown. 


Everyday living services

Domestic assistance Standard Evening Saturday Sunday Public Holiday
General house cleaning $112 $139 $170 $199 $*
Laundry services $112 $139 $170 $199 $*
Shopping assistance $112 $139 $170 $199 $*
Home maintenance and repairs Standard Evening Saturday Sunday Public Holiday
Gardening $113 $*
Assistance with home maintenance and repairs $300 $*
Expenses for home maintenance and repairs Market price
Meals Standard Evening Saturday Sunday Public Holiday
Meal preparation $112 $139 $170 $199 $*
Meal delivery $9.35 $9.35 $9.05 $16.47 $*

 

$* - The table above displays common pricing only for services that have been provided within the last two months; if a service was not used during this period, no price is shown. 


Care Management

  Standard Evening Saturday Sunday Public Holiday
Care management $150 $*
Restorative care management (and end-of-life) $185

 

$* - The table above displays common pricing only for services that have been provided within the last two months; if a service was not used during this period, no price is shown. 

Frequently asked questions

Support at Home pricing - find out more

Why Choose Bolton Clarke? 

Nursing in the home started with Bolton Clarke 140 years ago. As Australia’s largest independent not-for-profit aged care provider, bringing positivity to life is at the heart of all we do. We have more than 2,500 nurses, allied health therapists and carers visiting 11,000 clients in their own home providing specialised nursing care, as well as help around the house, and getting out and about. 

Our clinician-led care model means your health and wellbeing are always our priority. We work closely with you and your family to create a plan that suits your needs and helps you feel confident every day. 

 

How does Bolton Clarke ensure quality clinical care?

We use a clinician-led care model supported by our expert nursing and allied health professionals, care staff and our partners. Our evidence-based services are supported by rigorous quality controls, ensuring we comply with our responsibilities to deliver exceptional home care services you can trust.

 

What does nursing care cost under Support at Home? 

As a not-for-profit provider our competitively priced nursing services are based on hourly rates and includes all associated costs such as travel and administration. We’ll explain everything clearly before you start, so you know exactly what to expect. 

 

How do contribution rates work?  

Your contribution rate is determined by the Services Australia. It is based on the type of service you wish to receive, your pension status as well as your income and asset assessment. You will need to pay contributions at your assessed rate for any services received in the Everyday Living and Independence categories. 

You do not need to pay any contribution towards services received from the Clinical category. 

 

Do you charge administration fees for assistive technology? 

Yes. To ensure a smooth and coordinated experience, we charge an administration fee for activities such as liaising with suppliers, purchasing products, and arranging their delivery. This fee is 10% of the total cost of the item (or item bundle), capped at $500 (whichever is lower) and is specifically for purchases made under the AT-HM Scheme. 

 

Do you charge coordination fees for home modifications? 

Yes. Our expert team members coordinate home modification activities, including contractor invoicing and arranging local government approvals. This fee is 15% of the total quoted home modification costs capped at $1,500 (whichever is lower) and applies to HM items/services only.

 

Why are some prices for expenses and services not available on your price list? 

We omit prices for highly variable expenses and services from our price list. This includes expenses for nursing consumables, home maintenance and meal delivery. It also includes services like acupuncture where the price may vary widely depending on where you live. 

The prices you pay for these expenses and services are variable, depending on your specific needs. You pay for these expenses and services at market rates. We add overheads to most expense related services to assist us with invoice coordination and processing. 

We report on any variation in service prices every 2 months in table on the prices our clients commonly pay. 

 

How much do you charge for taxi vouchers? 

Taxi or rideshare services prices will vary depending on where you are, how many drivers are available and the time of day.

You pay the actual price for your trip at the time of travel using a service voucher provided by us, no separate administrative loading applies. As a result, we cannot give one standard price for all indirect transport services because prices vary. 

 

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Getting started

Need advice on how to get started with Support at Home? 
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Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country.
We pay our respects to Elders past and present.
Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country. We pay our respects to Elders past and present.
© 2026 Bolton Clarke
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